Shipping policy
- Items are shipped Monday through Thursday only. Orders placed after 6pm (CT) on Wednesday will not be shipped until the following Monday.
- Due to our items being perishable, shipping options are limited to UPS Next Day Air Saver, and UPS Next Day Air.
- UPS Ground shipping is only available for certain states and ZIP codes.
- Packages are shipped throughout the continental United States only.
- The shipping rates for many items that we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded to the next full pound.
- If shipping to a residence, please verify that your recipient will be available to receive the package. The driver is automatically instructed to leave the package at the doorstep.
- All of our items are vacuum-sealed and frozen. They are shipped in a reusable insulated cooler packed with gel ice packs.
- A small amount of thawing may occur.
- Orders can not be shipped to P.O. boxes.
If you have any questions regarding shipping, please email us at info@rachaelsseafood.com